Pathology Service Assistant - Pre-analytical Area

Job No: 109514
Location: Coffs Harbour

  • Are you seeking a varied and interesting administration position? This is the opportunity for you!
  • Experience in a healthcare / medical setting desirable, but not essential ‐ comprehensive training provided!
  • Full-time, 12 month maternity leave contract

About the Organisation

Sullivan Nicolaides Pathology is one of the largest pathology practices in Australia, providing comprehensive services to patients and doctors over a geographic area throughout Queensland and New South Wales and employing more than 2000 people.

Sullivan Nicolaides Pathology services the Brisbane metropolitan area and regional areas extending as far north as Cairns and south to Coffs Harbour.

About the Opportunity

Sullivan Nicolaides Pathology's Coffs Harbour Laboratory now has an exciting opportunity for a flexible full-time Pathology Services Assistant to join their team. This position is being offered on a 12 month, maternity leave contract.

Within this varied position, the successful applicant will provide a high level of customer service to both internal and external customers. 

The successful applicant will be required to participate in a rotating roster that will cover the hours of 8.00am–7.00pm Monday to Friday, with inclusion in the Saturday roster.

Your key responsibilities will be:

  • Providing exceptional service with strong customer focus to medical practitioners, their patients and your team members, ensuring effective communication between various sections within the laboratory;
  • Answering incoming phone calls from medical centres, hospitals and nursing homes;
  • Carrying out specimen reception, data entry and handling pathology samples; and
  • Processing specimens, and batching and preparing specimens for transport in accordance with relevant legislation and guidelines.

The role requires an enthusiastic attitude and an employment history which shows initiative, attention to detail and proven ability to work in a busy environment.

The ideal applicant will possess knowledge of medical terminology, medical report typing, specimen processing, and data entry experience, as well as excellent customer service and communication skills. Experience with Apollo LIS, Avaya telephone system, and eCollect will be an advantage.

Your positive attitude and willingness to exceed customer expectations combined with effective problem-solving skills are key attributes that will see you succeed in this role.

About the Benefits

Sullivan Nicolaides Pathology offers staff members the opportunity to work in an organisation that places a high value on its people.

In return for your hard work, you'll receive a starting salary of $42,890.55 (including super), with eligibility for promotion as skills are gained. Previous experience with skills relevant to the position will be considered for a higher pay classification entry level.

Full-time employees of Sullivan Nicolaides Pathology also enjoy the following benefits:

  • Parental and Adoption Leave -­ SNP staff receive 6 weeks paid maternity and adoption leave as per CWA
  • Staff Services Committee ­- provides functions and events for staff, fully funded by the Practice
  • Employee Assistance Program -­ a free, confidential and voluntary counselling service provided as a resource to employees of Sullivan Nicolaides Pathology, as well as immediate family, with the aim of assisting with the resolution of personal and work related problems which may affect quality of life or work performance
  • Private Health Insurance -­ staff have access to discounted private health insurance through MBF, HCF and Medibank Private
  • Pathology Services -­ staff and their immediate family (their children, partners and their parents) have access to bulk billed Pathology Services
  • X‐Ray Services ­- staff and their immediate family (their children, partners and their parents) have access to bulk billed X­Ray and other diagnostic imaging through Queensland X­Ray
  • Smoke Free Workplace -­ for those staff wanting to use nicotine replacement therapy in quitting, management provides a level of financial assistance towards the cost of nicotine replacement patches.

This is your chance to join a leading pathology company and enjoy outstanding benefits! Don't miss out ‐ APPLY NOW!

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