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Sullivan Nicolaides Pathology is one of the largest pathology practices in Australia, providing comprehensive services to patients and doctors over a geographic area throughout Queensland and New South Wales and employing more than 2000 people.
Sullivan Nicolaides Pathology now has an exciting full-time opportunity for an administrative professional to work in a pathology customer service support role based at our main laboratory in Bowen Hills, Brisbane.
In this role, you will be primarily responsible for providing customer service assistance to our referring practitioners.
It will require a friendly, customer-focused individual with a highly professional nature, strong phone etiquette, and the ability to work effectively and multitask in a fast-paced environment.
Your experience and organisational skills will see you become an integral part of a team that is committed to delivering outstanding customer service and improving the experience and outcomes for our clients.
Additionally, your strong written and communication skills and commitment to service excellence will ensure that you proactively and willingly deliver a personalised customer service experience.
Sullivan Nicolaides Pathology’s multi-skilled customer service team is unique in that it is a varied role and will suit someone who thrives in a multi-skilled environment.
Working at Sullivan Nicolaides Pathology’s main office at Bowen Hills and part of the Marketing team, Doctor Service Centre is responsible for several key operation functions including:
The successful candidate will be hard-working, enthusiastic and have the ability to show initiative. This is an excellent opportunity to join the team and make a positive contribution to the overall level of service delivered by Sullivan Nicolaides Pathology.
Your Positive attitude and willingness to exceed customer expectations combined with effective problem-solving skills are key attributes that will see you succeed in this role.
Extensive training will be provided over a six month period.
We are currently seeking a confident, self-managing person who works well in a team environment or autonomously, thrives on challenges and efficiently multi-tasks.
This is an exciting opportunity for the right person. If you are a person who is comfortable making decisions, doesn’t shy away from responsibility, have a genuine interest in healthcare and want a long term interesting job, then this is the position you have been looking for.
To be successful in this role, the ideal candidate will possess:
The high level of service provided by Sullivan Nicolaides Pathology is delivered by a dedicated staff comprising of pathologists, scientists, technicians, laboratory assistants, collection personnel, couriers, computer personnel, pathology services assistants and support staff. The successful candidate will join a welcoming and dedicated team.
Remuneration for this position will be discussed with applicants who are called for an interview.
In addition, you will also enjoy the following benefits:
This is your chance to join a leading pathology company and enjoy outstanding benefits! Don't miss out - APPLY NOW!